SB2019052233 - Cross-site scripting in OTRS
Published: May 22, 2019 Updated: April 1, 2021
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 1 security vulnerability.
1) Cross-site scripting (CVE-ID: CVE-2019-10067)
The vulnerability allows a remote authenticated user to read and manipulate data.
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
Remediation
Install update from vendor's website.
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/