SB2019052233 - Cross-site scripting in OTRS



SB2019052233 - Cross-site scripting in OTRS

Published: May 22, 2019 Updated: April 1, 2021

Security Bulletin ID SB2019052233
Severity
Low
Patch available
YES
Number of vulnerabilities 1
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 1 security vulnerability.


1) Cross-site scripting (CVE-ID: CVE-2019-10067)

The vulnerability allows a remote authenticated user to read and manipulate data.

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.


Remediation

Install update from vendor's website.