Input validation error in OTRS
| Risk | Low |
| Patch available | YES |
| Number of vulnerabilities | 1 |
| CVE-ID | CVE-2019-10065 |
| CWE-ID | CWE-20 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software Subscribe |
OTRS Web applications / Other software |
| Vendor | otrs.org |
Security Bulletin
This security bulletin contains one low risk vulnerability.
1) Input validation error
EUVDB-ID: #VU51856
Risk: Low
CVSSv3.1: 3.8 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2019-10065
CWE-ID:
CWE-20 - Improper input validation
Exploit availability: No
DescriptionThe vulnerability allows a remote authenticated user to gain access to sensitive information.
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
MitigationInstall update from vendor's website.
Vulnerable software versionsOTRS: 1.0.2b
External linkshttp://community.otrs.com/category/release-and-security-notes-en/
http://otrs.com/release-notes/otrs-security-advisory-2019-07/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
