Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



Published: 2020-05-19
Risk Medium
Patch available YES
Number of vulnerabilities 3
CVE-ID CVE-2020-13154
CWE-ID CWE-200
CWE-79
CWE-22
Exploitation vector Network
Public exploit N/A
Vulnerable software
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Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 3 vulnerabilities.

1) Information disclosure

EUVDB-ID: #VU28009

Risk: Medium

CVSSv3.1: 5.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: CVE-2020-13154

CWE-ID: CWE-200 - Information exposure

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application. A remote authenticated attacker can discover the File Protection password.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: before 11.1 build 11112

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Stored cross-site scripting

EUVDB-ID: #VU28010

Risk: Low

CVSSv3.1: 6.3 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in Asset Contracts. A remote attacker can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: before 11.1 build 11112

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Path traversal

EUVDB-ID: #VU28011

Risk: Medium

CVSSv3.1: 6.5 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N/E:U/RL:O/RC:C]

CVE-ID: N/A

CWE-ID: CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Exploit availability: No

Description

The vulnerability allows a remote attacker to perform directory traversal attacks.

The vulnerability exists due to input validation error when processing directory traversal sequences. A remote attacker can send a specially crafted HTTP request and read arbitrary files on the system.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: before 11.1 build 11112

External links

http://www.manageengine.com/products/service-desk/on-premises/readme.html


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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