Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



Risk Medium
Patch available YES
Number of vulnerabilities 3
CVE-ID N/A
CWE-ID CWE-319
CWE-200
CWE-310
Exploitation vector Network
Public exploit N/A
Vulnerable software
 Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 3 vulnerabilities.

1) Cleartext transmission of sensitive information

EUVDB-ID: #VU28132

Risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: N/A

CWE-ID: CWE-319 - Cleartext Transmission of Sensitive Information

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to HTTP to HTTPS redirection is not done for a particular URL in the application login page. A remote attacker with ability to intercept network traffic can gain access to sensitive data.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 11.1 build 11100 - 11.1 build 11112

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html?112233


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Information disclosure

EUVDB-ID: #VU28133

Risk: Medium

CVSSv4.0: 6.6 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: N/A

CWE-ID: CWE-200 - Information exposure

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application. A remote attacker can gain unauthorized access to sensitive information on the system, such as Clipboard Data.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 11.1 build 11100 - 11.1 build 11112

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html?112233


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) BREACH attack

EUVDB-ID: #VU28134

Risk: Medium

CVSSv4.0: 6.6 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: N/A

CWE-ID: CWE-310 - Cryptographic Issues

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to a BREACH attack issue. A remote attacker can recover the headers of an HTTP request and gain unauthorized access to sensitive information on the system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 11.1 build 11100 - 11.1 build 11112

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html?112233


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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