SB2021072816 - Multiple vulnerabilities in osTicket



SB2021072816 - Multiple vulnerabilities in osTicket

Published: July 28, 2021

Security Bulletin ID SB2021072816
Severity
Low
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Low 100%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 secuirty vulnerabilities.


1) Cross-site scripting (CVE-ID: N/A)

The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data when processing SVG images. A remote user can upload an SVG image with arbitrary HTML or JavaScript code inside and execute it in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


2) Cross-site scripting (CVE-ID: N/A)

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in i18n. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


3) Improper control of interaction frequency (CVE-ID: N/A)

The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to absent anti-automation checks on tickets submission. A remote user can open arbitrary number of tickets by constantly refreshing the page in browser after successful ticket creation.


Remediation

Install update from vendor's website.