SB2021090815 - Multiple vulnerabilities in OTRS AG OTRS



SB2021090815 - Multiple vulnerabilities in OTRS AG OTRS

Published: September 8, 2021

Security Bulletin ID SB2021090815
Severity
Medium
Patch available
YES
Number of vulnerabilities 4
Exploitation vector Remote access
Highest impact Information disclosure

Breakdown by Severity

Medium 75% Low 25%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 4 secuirty vulnerabilities.


1) Input validation error (CVE-ID: CVE-2021-36093)

The vulnerability allows a remote attacker to perform a denial of service (DoS) attack.

The vulnerability exists due to a flaw in PostMaster filters. A remote attacker can send a specially crafted email and perform a denial of service (DoS) attack.


2) Information disclosure (CVE-ID: CVE-2021-36096)

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. A remote attacker can gain unauthorized access to sensitive information on the system.


3) Information disclosure (CVE-ID: CVE-2021-36095)

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application in the "lost password" feature. A remote attacker can gain unauthorized access to sensitive information on the system.


4) Cross-site scripting (CVE-ID: CVE-2021-36094)

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the appointment edit screen. A remote authenticated attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


Remediation

Install update from vendor's website.