Improper Authentication in Zoho ManageEngine SupportCenter Plus



Risk High
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2021-44526
CWE-ID CWE-287
Exploitation vector Network
Public exploit N/A
Vulnerable software
 Zoho ManageEngine SupportCenter Plus
Server applications / Conferencing, Collaboration and VoIP solutions

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains one high risk vulnerability.

1) Improper Authentication

EUVDB-ID: #VU58524

Risk: High

CVSSv4.0: 8.1 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:U/U:Amber]

CVE-ID: CVE-2021-44526

CWE-ID: CWE-287 - Improper Authentication

Exploit availability: No

Description

The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in when processing authentication requests. A remote attacker can bypass authentication process and gain unauthorized access to the application.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine SupportCenter Plus: 11017

CPE2.3 External links

https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44526-authentication-bypass-vulnerability-in-supportcenter-plus-versions-up-to-11017


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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