SB2023012510 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus



SB2023012510 - Multiple vulnerabilities in Zoho ManageEngine ServiceDesk Plus

Published: January 25, 2023 Updated: March 9, 2023

Security Bulletin ID SB2023012510
Severity
Medium
Patch available
YES
Number of vulnerabilities 10
Exploitation vector Remote access
Highest impact Denial of service

Breakdown by Severity

Medium 30% Low 70%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 10 secuirty vulnerabilities.


1) Cleartext transmission of sensitive information (CVE-ID: N/A)

The vulnerability allows a remote attacker to gain access to sensitive information.

The vulnerability exists due to software uses insecure communication channel to transmit passwords in backup scheduling. A remote attacker with ability to intercept network traffic can gain access to sensitive data.


2) Stored cross-site scripting (CVE-ID: N/A)

The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in request life cycle. A remote user can permanently inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


3) Stored cross-site scripting (CVE-ID: CVE-2023-23074)

The disclosed vulnerability allows a remote user to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data in the Advanced Portal product tour. A remote user can permanently inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


4) Improper access control (CVE-ID: CVE-2023-26600)

The vulnerability allows a remote user to escalate privileges within the application.

The vulnerability exists due to improper access restrictions within the generateSQLReport function. A remote user can escalate privileges within the application.


5) Inclusion of Sensitive Information in Log Files (CVE-ID: N/A)

The vulnerability allows a local user to gain access to sensitive information.

The vulnerability exists due to software stores sensitive information into log files. A local user can read the log files and gain access to sensitive data.


6) Improper Authentication (CVE-ID: N/A)

The vulnerability allows a remote attacker to bypass authentication process.

The vulnerability exists due to an error in Two-Factor Authentication login page. A remote attacker can bypass 2FA authentication process and gain unauthorized access to the application.


7) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when associating requests from projects. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


8) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when disassociating requests from projects. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


9) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions when associating projects from requests. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


10) Resource exhaustion (CVE-ID: CVE-2023-26601)

The vulnerability allows a remote user to perform a denial of service (DoS) attack.

The vulnerability exists due to application does not properly control consumption of internal resources in the images upload feature (ImageUploadServlet). A remote user can upload unlimited number of images, consume all available disk space and perform a denial of service (DoS) attack.


Remediation

Install update from vendor's website.