SB2023022353 - Multiple vulnerabilities in ServiceDesk Plus



SB2023022353 - Multiple vulnerabilities in ServiceDesk Plus

Published: February 23, 2023

Security Bulletin ID SB2023022353
Severity
Medium
Patch available
YES
Number of vulnerabilities 3
Exploitation vector Remote access
Highest impact Data manipulation

Breakdown by Severity

Medium 33% Low 67%
  • Low
  • Medium
  • High
  • Critical

Description

This security bulletin contains information about 3 secuirty vulnerabilities.


1) Cross-site scripting (CVE-ID: N/A)

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data during remote control and other actions performed via Endpoint Central tools. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.


2) Improper access control (CVE-ID: N/A)

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions in purchase request attachments. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.


3) Permissions, Privileges, and Access Controls (CVE-ID: N/A)

The vulnerability allows a remote user to escalate privileges within the application.

The vulnerability exists due to improperly imposed security restrictions in asset loans. A remote user can escalate privileges with in the application.


Remediation

Install update from vendor's website.