Multiple vulnerabilities in ServiceDesk Plus



Risk Medium
Patch available YES
Number of vulnerabilities 3
CVE-ID N/A
CWE-ID CWE-79
CWE-284
CWE-264
Exploitation vector Network
Public exploit N/A
Vulnerable software
Zoho ManageEngine ServiceDesk Plus
Web applications / Remote management & hosting panels

Vendor Zoho Corporation

Security Bulletin

This security bulletin contains information about 3 vulnerabilities.

1) Cross-site scripting

EUVDB-ID: #VU72529

Risk: Low

CVSSv4.0: 1.2 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Clear]

CVE-ID: N/A

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data during remote control and other actions performed via Endpoint Central tools. A remote attacker can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14104

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html#14105


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Improper access control

EUVDB-ID: #VU72530

Risk: Low

CVSSv4.0: 1.3 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear]

CVE-ID: N/A

CWE-ID: CWE-284 - Improper Access Control

Exploit availability: No

Description

The vulnerability allows a remote user to gain unauthorized access to otherwise restricted functionality.

The vulnerability exists due to improper access restrictions in purchase request attachments. A remote user can bypass implemented security restrictions and gain unauthorized access to the application.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14104

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html#14105


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Permissions, Privileges, and Access Controls

EUVDB-ID: #VU72531

Risk: Medium

CVSSv4.0: 1.3 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: N/A

CWE-ID: CWE-264 - Permissions, Privileges, and Access Controls

Exploit availability: No

Description

The vulnerability allows a remote user to escalate privileges within the application.

The vulnerability exists due to improperly imposed security restrictions in asset loans. A remote user can escalate privileges with in the application.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus: 14.0 14000 - 14.1 14104

CPE2.3 External links

https://www.manageengine.com/products/service-desk/on-premises/readme.html#14105


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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