Multiple vulnerabilities in Best Practical Request Tracker



Risk Medium
Patch available YES
Number of vulnerabilities 4
CVE-ID CVE-2023-41259
CVE-2023-41260
CVE-2023-45024
CWE-ID CWE-79
CWE-200
CWE-211
Exploitation vector Network
Public exploit N/A
Vulnerable software
 Request Tracker
Web applications / Other software

Vendor Best Practical Solutions

Security Bulletin

This security bulletin contains information about 4 vulnerabilities.

1) Stored cross-site scripting

EUVDB-ID: #VU82256

Risk: Medium

CVSSv4.0: 1.2 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:U/U:Green]

CVE-ID: CVE-2023-41259

CWE-ID: CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Exploit availability: No

Description

The disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.

The vulnerability exists due to insufficient sanitization of user-supplied data when processing email headers in
incoming email and the mail-gateway REST interface. A remote attacker can send a specially crafted email message and execute arbitrary HTML and script code in user's browser in context of vulnerable website.

Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Request Tracker: 4.0.0 - 5.0.4

CPE2.3 External links

https://github.com/bestpractical/rt/releases/tag/rt-4.4.7
https://github.com/bestpractical/rt/releases/tag/rt-5.0.5


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

2) Information disclosure

EUVDB-ID: #VU82257

Risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2023-41260

CWE-ID: CWE-200 - Information exposure

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output in the response messages returned
from requests sent via the mail-gateway REST interface. A remote attacker can gain unauthorized access to sensitive information on the system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Request Tracker: 4.0.0 - 5.0.4

CPE2.3
External links

https://github.com/bestpractical/rt/releases/tag/rt-4.4.7
https://github.com/bestpractical/rt/releases/tag/rt-5.0.5


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

3) Information disclosure

EUVDB-ID: #VU82258

Risk: Low

CVSSv4.0: 1.3 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear]

CVE-ID: CVE-2023-45024

CWE-ID: CWE-200 - Information exposure

Exploit availability: No

Description

The vulnerability allows a remote user to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application via transaction searches made by
authenticated users in the transaction query builder. A remote user can gain unauthorized access to sensitive information on the system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Request Tracker: 5.0.0 - 5.0.4

CPE2.3
External links

https://github.com/bestpractical/rt/releases/tag/rt-5.0.5


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.

4) Information exposure through externally-generated error message

EUVDB-ID: #VU82259

Risk: Low

CVSSv4.0: 1.7 [CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear]

CVE-ID: N/A

CWE-ID: CWE-211 - Externally-generated error message containing sensitive information

Exploit availability: No

Description

The vulnerability allows a remote attacker to gain access to potentially sensitive information.

The vulnerability exists due to excessive data output by the application while handling error conditions. A remote attacker can obtain sensitive information on the system.

Mitigation

Install updates from vendor's website.

Vulnerable software versions

Request Tracker: 5.0.0 - 5.0.4

CPE2.3
External links

https://github.com/bestpractical/rt/releases/tag/rt-5.0.5


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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