Improper input validation in Oracle Customer Care



Risk High
Patch available YES
Number of vulnerabilities 1
CVE-ID CVE-2025-21516
CWE-ID CWE-20
Exploitation vector Network
Public exploit N/A
Vulnerable software
 Oracle Customer Care
Web applications / E-Commerce systems

Vendor Oracle

Security Bulletin

This security bulletin contains one high risk vulnerability.

1) Improper input validation

EUVDB-ID: #VU103298

Risk: High

CVSSv4.0: 6.2 [CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/U:Amber]

CVE-ID: CVE-2025-21516

CWE-ID: CWE-20 - Improper input validation

Exploit availability: No

Description

The vulnerability allows a remote authenticated user to read and manipulate data.

The vulnerability exists due to improper input validation within the Service Requests component in Oracle Customer Care. A remote authenticated user can exploit this vulnerability to read and manipulate data.

Mitigation

Install update from vendor's website.

Vulnerable software versions

Oracle Customer Care: 12.2.5 - 12.2.13

CPE2.3 External links

https://www.oracle.com/security-alerts/cpujan2025.html?1021428


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.



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