Vulnerability identifier: #VU96465

Vulnerability risk: Critical

CVSSv3.1: 9 [CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N/E:P/RL:O/RC:C]

CVE-ID: CVE-2024-28987

CWE-ID: CWE-798

Exploitation vector: Network

Exploit availability: Yes

Vulnerable software:
Web Help Desk
Web applications / Other software

Vendor: SolarWinds

Description

The vulnerability allows a remote attacker to gain full access to vulnerable system.

The vulnerability exists due to presence of hard-coded credentials in application's code. A remote unauthenticated attacker can access the affected system using the hard-coded credentials.

Successful exploitation of this vulnerability may result in complete compromise of vulnerable system.

Mitigation
Install update from vendor's website.

Vulnerable software versions

Web Help Desk: 12.1 - 12.8.3 HF 1

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External links
http://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability. However, proof of concept for this vulnerability is available.